8bbd Privacy Policy

8bbd ("we", "our", or "platform") operates a reliable online casino and betting service for Bangladeshi players. Ensuring the protection of the personal information you provide while using our website and services is our highest priority.

This Privacy Policy ("Policy") explains how 8bbd collects your personal information, the purposes for which it is used, when it may be shared with third parties, and what rights you have over your information.

By using any 8bbd service, you acknowledge that you have read this Policy and agreed to its terms. This Policy supplements the Terms & Conditions and should be read alongside them.

8bbd may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID (NID) or passport number (for age verification)
• Address and country

2.2 Contact Information

• Email address
• Mobile number (linked to bKash, Nagad, Rocket, Upay transactions)

2.3 Financial Information

• Mobile banking account number (bKash, Nagad, Rocket, Upay)
• Transaction history — deposit and withdrawal records
• Transaction time and amount

2.4 Technical Information

• IP address and geographic location (down to city level)
• Device type, operating system, and browser version
• Activity log data on the platform
• Cookies and session tokens

2.5 Gaming Information

• Game history, bet amounts, and results
• Bonus and promotion usage details
• VIP level and points

8bbd collects your information in the following ways:

3.1 Directly from You

You provide information directly to us when you create an account, log in, submit a deposit or withdrawal request, contact our support team, or fill out any form.

3.2 Automatically

When you browse the 8bbd platform or play games, our systems automatically collect technical information such as IP address, device details, and activity logs.

3.3 From Payment Providers

After a transaction is completed via bKash, Nagad, Rocket, or Upay, transaction confirmation details are sent to us from the relevant payment platform.

8bbd uses collected information only for the following lawful purposes:

4.1 Account Management & Service Delivery

• Creating, verifying, and keeping accounts secure
• Age verification (confirming 21+)
• Processing deposits and withdrawals
• Keeping gaming history and balance up to date
• Providing VIP rewards and bonuses

4.2 Security & Fraud Prevention

• Detecting unauthorized access and fraud
• Anti-money laundering (AML) checks
• Detecting multiple accounts or misuse

4.3 Customer Support

• Providing support via live chat and email
• Resolving complaints and issues
• Responsible gaming monitoring

4.4 Platform Improvement

• Improving the overall quality of service
• Analyzing and refining user experience
• Testing new games and features

4.5 Communication

• Important account notifications (transaction confirmations, security alerts)
• Promotional messages — only with your consent

8bbd does not sell your personal information to third parties. However, information may be shared in certain circumstances:

5.1 Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, and Upay to complete transactions. This information is used solely to verify and process transactions.

5.2 Technology & Service Providers

Necessary information is shared with server hosting providers, cybersecurity providers, game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Microgaming, NetEnt, Ezugi), and customer support platform operators. These parties work only under 8bbd's instructions and under strict confidentiality agreements.

5.3 Legal Obligations

Information may be disclosed upon a valid order from a law enforcement agency or the judiciary. In such cases, we will provide only the specific information specified in the order.

5.4 Business Changes

In the event of a change in business ownership or a merger, user information may be transferred to the new owner, but the terms of this Policy will remain in effect.

8bbd uses cookies to operate the website properly and to improve the user experience.

6.1 Essential Cookies

These cookies are essential for the core functionality of the website. They maintain login sessions, store security tokens, and temporarily hold form data. They cannot be disabled.

6.2 Analytics Cookies

Anonymous statistics are collected to understand usage patterns on the platform. This information is used to improve service quality and is not linked to any specific individual.

6.3 Functional Cookies

These cookies are used to remember your preferences (such as language or display settings), so you do not have to apply the same settings each time you log in.

6.4 Cookie Management

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

8bbd maintains industry-standard technical and organizational measures to protect your information.

7.1 Technical Security Measures

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Firewall: Advanced firewalls are used to prevent unauthorized access.
• Two-Factor Authentication: The option to add an extra layer of security to your account.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.

7.2 Data Retention Period

Information may be retained while your account is active and for a specified period after account closure to meet legal or regulatory requirements. Financial transaction records are generally retained for the long term.

7.3 Organizational Measures

Only authorized personnel can access specific user information. All staff are trained in data privacy and are bound by data protection agreements.

As an account holder at 8bbd, you have the following rights over your own personal information:

8.1 Right to Access

You can find out what information we hold about you and how it is being used.

8.2 Right to Rectification

If there is incorrect or incomplete information in your profile, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Data Processing

You can object at any time to the use of your information for marketing communications and opt out of such communications.

8.5 Right to Data Portability

You have the right to request a copy of your information in a structured, commonly used format.

8.6 How to Exercise Your Rights

To exercise any of the above rights, send an email to [email protected]. We will process your request as quickly as possible.

8bbd is strictly not intended for anyone under the age of 21, and no information is knowingly collected from individuals below this age.

If we become aware that a minor has created an account or provided information, that account will be immediately closed and the collected information will be deleted.

If a parent or legal guardian believes their child has provided information to 8bbd, please contact us immediately at [email protected].

8bbd reserves the right to update this privacy policy at any time. Depending on the nature and significance of the changes, we will take the following steps:

• Minor changes: The updated policy will be published on this page.
• Significant changes: Registered users will be notified in advance via email or through the platform.
• Fundamental changes: Your consent may be sought again.

Continued use of the platform after any changes will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests related to your information regarding this privacy policy, please contact the 8bbd privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 through the platform
• Language: Support is provided in Bengali and English

We will process your request as quickly as possible.